It is often said that community banks stand out because of their friendly, personal service; truly taking care of their customers’ financial needs. Meet Janet Mendocha, Operations Clerk for KCSB. Janet definitely knows all about customer service. She and her late husband, Jim, owned a small country convenience store in a nearby town. By the fact that Janet is known and loved by so many people in the community, it is clear, she knows how to take care of her customers.

Janet and son

Janet and son

 

Joining KCSB in 2021, Janet enjoys helping customers with their online banking and debit cards. She also makes changes to checking, savings and debit card accounts, balances general ledger codes, and whatever else may be needed.

“I am a lifelong resident of the Vicksburg/Fulton area,” explains Janet. “I owned and operated The Fulton Little Store and enjoyed working, living, and serving the community. When a change was needed, I saw the opportunity to serve the community through working at KCSB. I now serve many of the same families I served through the store.”

Janet's Sons Michael & Matthew

Janet’s Sons Michael & Matthew

 

Janet also appreciates the daytime hours at the Bank so she can spend more time with her sons, Matthew and Michael, and her little Corgi, Gus (aka Sir Augustus McFluffybutt). In her down time, you will also find Janet binge watching something sci-fi in her big comfy chair with Gus.

Janet's dog Gus

Janet’s dog Gus

 

Here are few other fun things to know about Janet!

  • What are your hobbies? After owning a convenience store for so long, I don’t really have any hobbies.
  • What is your favorite food? Good olive cheeseburgers!!!
  • What is your favorite season, and why? I like spring, but fall is my favorite because it’s not humid and the air is crisp.
  • What is on your favorite playlist? 80s music, especially when I’m cleaning house.
  • TV show you can’t miss. I like sci-fi and historical fiction.
  • Favorite quote? “Don’t be afraid to make a decision, right or wrong. The road is full of dead squirrels who couldn’t make up their mind.”