Meet Michanna Holbrook, the Branch Manager of KCSB in Vicksburg. Michanna joined KCSB in 2014 as a Teller. Her skills for understanding her customers’ needs along with the services available to help fulfill those needs quickly became apparent. Over the last six years, Michanna has been promoted to Assistant Branch Manager of the Vicksburg Branch and now to her current position as Branch Manager.
“I help our customers achieve their financial dreams,” explained Michanna. “I have been opening new accounts for our customers for over five years now. And within the last few years, I have been helping our customers with their loans, as well. As a local community bank, I take great pride in knowing I can help our customers with just about every financial need they may have over a lifetime – both personal and business. It’s very rewarding.”
For those customers and employees who have the opportunity to work with Michanna, they know her lighthearted spirit. With a personality that’s in between an extrovert and an introvert, Michanna excels at customer service. “I truly enjoy the relationships I have built from working in a small community bank. Our customers are wonderful!”
Looking back on her nearly six-year career with the Bank, Michanna jokingly remembers an experience she had during her first week. “My fifth day on the job at KCSB, the vault door slammed on my finger. I didn’t realize how heavy the vault door was or how hard it shut. I had to get seven stitches in the tip of my finger. I think I made a really good first impression.”
When reflecting on her career, she is always grateful she took a leap of faith and applied to work for KCSB. “I was looking for a job that would challenge me and offer more opportunities to advance. I took a leap and applied for a teller position. I have been at KCSB for almost 6 years. Time surely does fly when you’re having fun. And I am truly having fun!”
With her three-year-old black lab mix named Bucket, Michanna also likes to have fun working on her family home and spending time with her boyfriend and his daughter.
Here are few other fun things to know about Michanna!
What are your interests outside of work?
My family recently purchased an old farmhouse built in the late 1800s with 20 acres. Working on updating this farmhouse has been a huge project. I have really pushed myself to learn new skills while working on different DIY projects around the house and property.
What do you enjoy doing the most and where?
I enjoy kayaking and camping up north with family and friends.
What are your hobbies?
I enjoy landscaping and working in my flowerbeds.
What is your favorite food?
I love food in general, but if I had to choose, I absolutely love chocolate or anything sweet.
What is your favorite season, and why?
My favorite season is FALL! I love the cooler weather, the fall colors and spending quality time with my friends and family next to a warm fire.
What is on your favorite playlist?
I love anything Chris Stapleton
Who is your role model and why?
My Mother is my role model. She has been dealt some difficult cards in life and has always managed to keep a smile on her face and push through to the other side stronger than before.
TV show you can’t miss.
I’m constantly watching reruns of The Office.
Smile while you still have teeth!!